Shipping & Delivery Policy

 

Overview & who we are

Orly's Farm is operated by MTRY & CO. LLC (“Orly's Farm,” “we,” “us,” or “our”). We ship perishable bacon in insulated packaging with temperature-control materials selected for the destination and expected transit time.

Where and when we ship

We ship only to destinations available at checkout and do not ship to P.O. boxes. Orders are processed according to the schedule shown at checkout or in the order confirmation. We may hold a shipment to avoid weekend or holiday delays or because of weather, carrier conditions, inventory, or our ability to deliver the bacon safely. Processing and delivery dates are estimates, not guarantees.

Orly's Farm does not ship internationally and only ships within the contiguous 48 US states.

Shipping charges and delivery

Available delivery methods, charges, and any free-shipping threshold are shown at checkout. A signature is not ordinarily required. The purchaser is responsible for providing a complete and accurate address and making sure someone can promptly open the package and refrigerate or freeze the bacon. For gifts, the purchaser should confirm the recipient’s address and availability.

Condition on arrival

Open and inspect the package promptly. Bacon may arrive frozen, partially frozen with visible ice crystals, or refrigerator-cold. Melted dry ice or thawed gel packs do not by themselves mean the bacon is unsafe. USDA guidance states that perishable food delivered by mail should arrive frozen, partially frozen with ice crystals, or at 40°F or below.

If the bacon arrives above 40°F, appears damaged or spoiled, or otherwise raises a food-safety concern, do not taste or consume it. Contact us promptly and keep the bacon, shipping carton, label, and packaging until we provide instructions. We may request photographs and the temperature measured with a food thermometer.

Delays, address problems, and missing packages

Weather, carrier disruptions, incorrect addresses, restricted-access locations, and other circumstances outside our control may delay delivery. An order that has shipped generally cannot be rerouted. We do not ordinarily replace or refund an order affected by an incorrect or incomplete address, refused delivery, an unavailable recipient, or delayed pickup. If tracking shows delivery but the package cannot be located, check the delivery area, household members, neighbors, reception desk or mailroom, and carrier notes before contacting us.

 

 Shipping & Delivery Policy

Orly's Farm is operated by MTRY & CO. LLC (“Orly's Farm,” “we,” “us,” or “our”). We ship perishable bacon in insulated packaging with temperature-control materials selected for the destination and expected transit time.

Where and when we ship

We ship only to destinations available at checkout and do not ship to P.O. boxes. Orders are processed according to the schedule shown at checkout or in the order confirmation. We may hold a shipment to avoid weekend or holiday delays or because of weather, carrier conditions, inventory, or our ability to deliver the bacon safely. Processing and delivery dates are estimates, not guarantees.

Shipping charges and delivery

Available delivery methods, charges, and any free-shipping threshold are shown at checkout. A signature is not ordinarily required. The purchaser is responsible for providing a complete and accurate address and making sure someone can promptly open the package and refrigerate or freeze the bacon. For gifts, the purchaser should confirm the recipient’s address and availability.

Condition on arrival

Open and inspect the package promptly. Bacon may arrive frozen, partially frozen with visible ice crystals, or refrigerator-cold. Melted dry ice or thawed gel packs do not by themselves mean the bacon is unsafe. USDA guidance states that perishable food delivered by mail should arrive frozen, partially frozen with ice crystals, or at 40°F or below.

If the bacon arrives above 40°F, appears damaged or spoiled, or otherwise raises a food-safety concern, do not taste or consume it. Contact us promptly and keep the bacon, shipping carton, label, and packaging until we provide instructions. We may request photographs and the temperature measured with a food thermometer.

Delays, address problems, and missing packages

Weather, carrier disruptions, incorrect addresses, restricted-access locations, and other circumstances outside our control may delay delivery. An order that has shipped generally cannot be rerouted. We do not ordinarily replace or refund an order affected by an incorrect or incomplete address, refused delivery, an unavailable recipient, or delayed pickup. If tracking shows delivery but the package cannot be located, check the delivery area, household members, neighbors, reception desk or mailroom, and carrier notes before contacting us.

Contact us

For help with shipping or delivery, email orlysfarm@mtryco.com or call (507) 479-1367. Include the order number and purchaser’s name.